Select Page

Privacy Policy


The Bangko Sentral ng Pilipinas (“BSP”) respects and values your right to privacy and aims to comply with the requirements of the Data Privacy Act of 2012 (“DPA”), its Implementing Rules and Regulations (“IRR”), and other issuances of the National Privacy Commission (“NPC”).

We request that you read this notice explaining how we process your personal information in relation to your purchase at the BSP Online Store.  Other functions, services, or processes of the BSP shall be covered by a separate and different privacy notice.

The BSP Online Store

The BSP Online Store is an online platform selling BSP Corporate Products, Commemorative Notes and Coins, and Special BSP Publications. It provides customers an browsing and ordering experience to customers.

  1. Why do we collect?

    We collect your personal information to consider, accept and deliver your order/s with us. We may also collect the personnel information of your intended recipient/s of the corporate item/s. We assume that your recipient is informed or will be informed of the disclosure of his/her personal information to the BSP. Should the recipient requests for deletion of his/her personal information in our mailing list, please let us know.

    We also collect your personal information if you register in the BSP Online Store.

    Your personal information will also be used for marketing and product statistics purposes. Should we collect for other purpose other than the processing of your order/s, we will notify you of such other purpose and obtain your consent.

  2. What do we collect?

    To process your order/s, we need to collect the following:

    For Courier Delivery:

    • Full Name of Buyer
    • Address of Buyer
    • Phone Number of Buyer
    • E-mail Address of Buyer

    For Courier Delivery:

    • Full Name of Recipient
    • Address of Recipient
    • Phone Number of Recipient
    • E-mail Address of Recipient
  3. When and how do we collect?

    We collect the above information once you check out your cart in the BSP Online Store in the BSP website or, the customers has the option to register before browsing through the product catalogue through the Billing Details found in the BSP Online Store page.

  4. Do we share or disclose your personal information?

    We share or disclose your personal information and your recipient’s information to our accredited courier services for delivery.

  5. How long do we retain your personal information?

    The BSP retains information in accordance with its Records Retention and Disposition Policy. We keep your personal information only for as long as necessary which is at least ten (10) years for active use, for marketing and product statistics. However, if there is a compelling reason to retain such information such as court order, or the establishment, exercise, or defense of legal claims, said information may be retained longer.

    Your personal information shall be disposed of or discarded in a secure manner that would prevent further processing, unauthorized access, or disclosure to any other party or the public.

  6. How do we store and transmit personal information? How do we keep your personal information secure?

    We store personal information electronically through cloud database. On the other hand, we transmit your personal information to our designated courier service provider through (please state method of transmittal.

    The BSP sets the appropriate organizational, technical, and physical controls, in accordance with Rule VI of the Implementing Rules and Regulations (IRR) of the DPA, to ensure the confidentiality, integrity, and availability of your information during collection, storage, transit, and until disposal. These controls are regularly reviewed to guarantee the effectiveness of these safeguards.

  7. What are your rights in relation to your personal information?

    We inform that you have the following rights as a data subject under the DPA:

    • The right to be informed about how and why we collect your personal data;
    • The right to access a copy of your personal information in our possession;
    • The right to withdraw consent that you previously gave;
    • The right to have your information corrected if you believe that it is inaccurate or incomplete;
    • The right to erase or block your information from our databases;
    • The right to file a complaint with the NPC, and;
    • The right to be indemnified for any damages sustained due if warranted under the DPA.

    However, we further inform that there may be limits to these rights as the data might be exempt from coverage of the DPA.

  8. How to contact us for privacy concerns?

    If you have other privacy concerns, you may communicate to us through the following:

    Phone: (02)5306-2059

    Postal Address: (The Lead Data Protection Officer (DPO) Bangko Sentral ng Pilipinas Room 506A, EDPC Building P. Ocampo Street corner A. Mabini Street, 1004 Malate, Manila



By clicking the tick box, I affirm that I have read the Privacy Notice for the Online BSP Store, understood its contents and consent to

___ the processing of my personal information and my recipient’s personal information (if applicable) that are necessary to fulfill my orders

___ the processing of my personal information for account registration purposes

___ the processing of my personal information for marketing and product statistics purposes

I understand that my consent does not preclude the existence of other criteria for lawful processing of personal data and does not waive any of my rights under the Data Privacy Act of 2012 and other applicable laws.